The multibillion-dollar leisure industry is thriving as global consumer confidence stabilises, countries find new ways to grow their tourism sector and the media industry creates downstream demand for film content through theme parks and merchandise.
Additionally, the blurring of lines between the gaming and leisure industries has created new products in the form of integrated resorts with casinos, theme parks, hotels, shopping and F&B offerings.
In the hospitality sector, the digital revolution is disrupting the way things are done as industry players relook their strategies to cater to a new breed of global travellers.
As travellers become more discerning, hotels are developing new product offerings to appeal to the next generation of travellers.
Robotic concierges, electrical beds, self-check in kiosks, complimentary high-speed Wi-Fi, boutique hostels – these are just some of the new innovations coming into the hospitality market to cope with rising costs while offering a differentiated experience.
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